This transaction comes just a few months after U.S. Secretary of Education (ED) Betsy DeVos revealed the lady purpose to transform how the Federal Student Aid Fund (FSA) provides customer service to more than 42 million student loan borrowers, calling it “Next Generation Processing and Servicing.” As part of ED’s August announcement, Dr. A. Wayne Johnson, this new Captain Working Administrator from FSA commented:
“The newest FSA Education loan System represents the same as being the biggest special-purpose individual financial all over the world. To alter customer support, we will make best ideas and you can prospective available and place these to work with Us americans which have figuratively speaking. When FSA people transition into the running and repair ecosystem within the 2019, they’re going to come across a customer service program that is due to the fact able to as one throughout the individual field. The effect is a far better sense for college students – our very own customers – and you may meaningful professionals $255 installment loans online same day Vermont to your American taxpayer.”
A single-platform for servicing ED’s portfolio, estimated $1.4 trillion, certainly makes sense for borrowers with multiple loans, who may currently deal with multiple servicers on different databases. It seems that the ongoing project to develop a servicing platform was a bet by Nelnet and Great Lakes that their system (known as «GreatNet«) would be just what ED would be looking for. Perhaps the closer ties between the companies were to be expected.
- The iA Institute
Stephanie Eidelman
Nelnet (NYSE: NNI) announced yesterday that it has entered into a definitive and binding agreement with Great Lakes Higher Education Corporation to acquire 100% of the stock of their student loan servicing company, Great Lakes Educational Loan Services, Inc. (Great Lakes).
«Our company is combining 90 years of globe experience, and additionally providing a great services to federal and private education loan individuals, lenders, and schools. With the shared information, we will grab a method that has had finest-in-group technical systems, shown operational potential, and you can buyers sense innovations, to make an excellent sense you to definitely assures most of the consumers find the ideal fees options for their private factors. High Ponds and you may Nelnet actually have the chance to transform beginner loan maintenance getting scores of borrowers, delivering a normal and you will unmatched borrower experience together with most useful tech for education loan repair.»
Based into the Madison, Wisconsin, Great Lakes and its particular mother or father affiliated classification was in fact enabling people access advanced schooling since 1967. Today, High Lakes possess step one,800 team. Great Lakes Ceo Jeff Crosby told you,
«Today is a superb go out to own Higher Lakes and you can our group, and customers we possess the possible opportunity to suffice. High Ponds and you may Nelnet had been leadership during the student loan servicing for a long time by emphasizing working brilliance by trusting we can invariably create way more to serve our very own people. All of our beliefs and groups fit each other i am also convinced we will be able to do way more to switch the latest existence of individuals, loan providers, and universities i act as an integral part of a comparable team.»
Nelnet discover Higher Ponds Educational Mortgage Features
In ’09, Great Lakes and you can Nelnet was indeed issued agreements to solution bodies-owned college loans on the behalf of this new U.S. Agency from Education. These types of agreements are set to help you expire in .
According to providers announcement, Higher Ponds and you can Nelnet will keep the type of names, upkeep businesses, and you will operational organizations, having Jeff Crosby best Higher Ponds as the Ceo, each continues to compete for new student loan frequency under their particular present contract into Service away from Education. Over time, mutual qualities teams often add and you may service the High Ponds and Nelnet upkeep procedures.
Nelnet and you can High Ponds have also been collaborating for pretty much two years to develop a new, world class maintenance system to own government-possessed figuratively speaking as a result of a m&a. The repair platform lower than advancement often incorporate modern technology to effortlessly scale for further volume, cover customers information, and support improved debtor sense initiatives. Brand new efficiencies gained of the leverage an individual system to own authorities-owned fund help many much more consumers will offer Great Ponds and you will Nelnet possibilities to buy techniques to subsequent increase borrower enjoy.